RM-CG Ceiling Array Microphone

Multiple factors could cause this - first, ensure that your remote party is not muted! On your own computer, check your "Task Manager" (Windows) or "Activity Monitor" (Mac), ensure that your CPU usage isn't too high, and close any unnecessary applications to reduce this where possible. Particularly ensure to close any other applications that may be trying to use audio functions on your laptop.

If using Wi-fi, see if there is a possibility of using a wired ethernet connection to improve reliability.

The RM-CR analyzes the acoustic characteristics of the loudspeakers in the installed room and automatically sets the optimum loudspeaker output level and EQ for that room.

Specifically, RM-CR adjusts the FADER, RoomEQ, and SPEAKER PROCESSOR EQ parameters in the output stage of RM-CR.

As a result, the adverse effects of room reverberation and changes in characteristics due to loudspeaker installation conditions are reduced and speech intelligibility is increased.

Yes, you can.

On the back of the RM-CR there are multiple line-level outputs presented over RCA - these have different audio mixes available. Connect powered speakers or power amplifier + passive speakers to the RCA connectors that have the "speaker" icon (as shown in the photo on the right) - this will allow far end participants and program audio to be heard through an external system.

We recommend a dynamic handheld microphone with a relatively narrow pickup range.

When conducting remote conferencing, using a microphone with a wide pickup range may cause echoes.

There are systems that can be realized with RM-CG. For details, please see "RM-CG Voice Lift System (Ver. 1.00)".

By connecting RM-CR to a device such as a smartphone via Bluetooth, the output from the smart device can be passed through the system - and if the RM-CR is not in a call then it can provide background music. You can also use bluetooth as an additional media source when you are in a conference call.

An iPhone can also be used through the USB port on the back of the RM-CR by using the camera extension kit from Apple. If using a PC or Mac, the RM-CR can also be used as an audio interface by connecting to the USB port on the back of the RM-CR. Either Bluetooth or USB can be also be used for making calls.

*Note that a Bluetooth connection between RM-CR and a PC is not recommended.

You cannot upgrade directly to V2.0.0 from a version less than V1.2.0.

Please update to either V1.2.0, V1.5.0 or V1.7.0 first - and then update to V2.0.0.

*When updating from older versions please note that it can take a long time. Please be patient to avoid interrupting the process.

Yes, you can...here's how to auto-tune when you have 4 VXL1-16Ps connected

(1) Check the "Enable automatic Dante audio routing" checkbox

(2) After that, start auto-setup.

(3) On the screen for setting the left and right speaker positions, for each VXL, set left" for the left side of the room and "right" for the right side of the room.

(4) Run the auto-tuning as normal.

Multiple factors could cause this - first, ensure that your remote party is not muted! On your own computer, check your "Task Manager" (Windows) or "Activity Monitor" (Mac), ensure that your CPU usage isn't too high, and close any unnecessary applications to reduce this where possible. Particularly ensure to close any other applications that may be trying to use audio functions on your laptop.

If using Wi-fi, see if there is a possibility of using a wired ethernet connection to improve reliability.

Typical tracking-type microphones take time to switch beams when the speaker switches, depending on the position of the seat. Because of this, sometimes they won't capture the first words of a conversation. But the RM-CG's beam tracking system switches beams quickly and smoothly, and the four beams within the coverage area minimize beam switching, thus maximising the chance of capturing the whole conversation.

If the noise level detected by the RM-CG, RM-TT, and RM-W is 50 dBA(*) or higher at the microphone position, ADECIA will not be able to provide its full performance, and installation in such a location is not recommended.

To avoid influence of noise and vibration from noise sources such as ceiling air conditioners, projectors, etc., install ADECIA at a distance from such equipment where possible.

RM-TT and RM-W should be installed in the same way as RM-CG, in a location where they are not affected by noise or vibration.

(*) The effectiveness of the microphones will vary depending on the loudness of the speaker's voice, versus the ambient noise in the space. Manual microphone adjustments through the web interface may be required to get the best results in some environments.

The beamforming angle information from the RM-CG can be periodically output via an IP network.

For details, please refer to the RM Series Remote Control Protocol Specification in the Download page - see tab . 5.1.2 "Beam Direction Meter (RM-CG)", within Chapter 8.

Yes. Spray painting with acrylic lacquer is recommended to avoid clogging. When painting black panels in white, it is recommended to use gray or silver as a base coat and then apply a layer of white to minimize the effect of the black color. However, we do not guarantee any damage to the product caused by painting. Always remove the grille from the product before painting.

There are systems that can be realized with RM-CG. For details, please see "RM-CG Voice Lift System (Ver. 1.00)".

You cannot upgrade directly to V2.0.0 from a version less than V1.2.0.

Please update to either V1.2.0, V1.5.0 or V1.7.0 first - and then update to V2.0.0.

*When updating from older versions please note that it can take a long time. Please be patient to avoid interrupting the process.

Multiple factors could cause this - first, ensure that your remote party is not muted! On your own computer, check your "Task Manager" (Windows) or "Activity Monitor" (Mac), ensure that your CPU usage isn't too high, and close any unnecessary applications to reduce this where possible. Particularly ensure to close any other applications that may be trying to use audio functions on your laptop.

If using Wi-fi, see if there is a possibility of using a wired ethernet connection to improve reliability.

If the noise level detected by the RM-CG, RM-TT, and RM-W is 50 dBA(*) or higher at the microphone position, ADECIA will not be able to provide its full performance, and installation in such a location is not recommended.

To avoid influence of noise and vibration from noise sources such as ceiling air conditioners, projectors, etc., install ADECIA at a distance from such equipment where possible.

RM-TT and RM-W should be installed in the same way as RM-CG, in a location where they are not affected by noise or vibration.

(*) The effectiveness of the microphones will vary depending on the loudness of the speaker's voice, versus the ambient noise in the space. Manual microphone adjustments through the web interface may be required to get the best results in some environments.

You cannot upgrade directly to V2.0.0 from a version less than V1.2.0.

Please update to either V1.2.0, V1.5.0 or V1.7.0 first - and then update to V2.0.0.

*When updating from older versions please note that it can take a long time. Please be patient to avoid interrupting the process.

Multiple factors could cause this - first, ensure that your remote party is not muted! On your own computer, check your "Task Manager" (Windows) or "Activity Monitor" (Mac), ensure that your CPU usage isn't too high, and close any unnecessary applications to reduce this where possible. Particularly ensure to close any other applications that may be trying to use audio functions on your laptop.

If using Wi-fi, see if there is a possibility of using a wired ethernet connection to improve reliability.

If the noise level detected by the RM-CG, RM-TT, and RM-W is 50 dBA(*) or higher at the microphone position, ADECIA will not be able to provide its full performance, and installation in such a location is not recommended.

To avoid influence of noise and vibration from noise sources such as ceiling air conditioners, projectors, etc., install ADECIA at a distance from such equipment where possible.

RM-TT and RM-W should be installed in the same way as RM-CG, in a location where they are not affected by noise or vibration.

(*) The effectiveness of the microphones will vary depending on the loudness of the speaker's voice, versus the ambient noise in the space. Manual microphone adjustments through the web interface may be required to get the best results in some environments.

In an environment not connected to an access point, it will last 3 days in normal mode and 7 days in standby mode.

Yes, please note that the battery should be recharged at least once every 6 months to ensure that it does not deteriorate faster than normal.

It allows you to view usage of DECT frequencies at your location - utilisation can be measured to estimate the number of microphones that can be used in the current environment.

For the most accurate results, please perform the SiteSurvey in the following environment.

-Activate all wireless microphones and other DECT devices in the vicinity of the RM-WAP.

-Run the survey during the period when the above devices are in regular use.

-Perform the scan over a period of several days if possible.

In some world markets, PHS (Personal Handyphone System) is a communication method that shares similar frequencies to DECT (DECT is the system that RM-WAP uses).

The PHS Detection Auto function detects the control signal used by PHS and dynamically controls the radio band used by DECT, avoiding conflicts between the systems.

-When the PHS Detection Auto function is OFF, the available bandwidth is always limited so that PHS communications are not affected.

-When the PHS Detection Auto function is ON, if PHS is present, the bandwidth is limited as when it is OFF, but if PHS is not present, the usable bandwidth is expanded, thus increasing the number of microphones that can communicate.

64 microphone units can be used in total within this system - where the WAP's are sharing coverage areas.